Privacy Policy

At DermKing Institute, we are committed to protecting the privacy of our clients and website users. We understand that privacy is a major concern for individuals, and we have created this privacy policy to outline our practices and procedures for collecting, using, and sharing personal and health-related information. This policy covers our website, www.dermking.com, and all services provided by DermKing Institute.

Information Collection and Use

We may collect information from our clients and website users in a number of ways, including, but not limited to, when they visit our website, book an appointment, and sign up for our newsletter. The type of information we collect may include, but is not limited to, name, email address, telephone number, postal address, and payment information.

We use this information to provide and improve our services, communicate with our clients and website users, and respond to inquiries. We may also use the information for internal purposes, such as data analysis, research, and to improve our website and services.

Information Sharing

We do not sell, trade, or rent personal information to third parties. We may share personal information with our service providers, such as payment processors, who assist us in providing our services. These service providers are bound by confidentiality agreements and are only allowed to use the personal information for the purpose of providing the services they are contracted to perform.

We may also be required to disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to improve our website and personalize your experience. Cookies help us understand how visitors use our site and allow us to remember preferences to enhance functionality.

You can choose to accept or decline cookies through your browser settings. Declining cookies may limit certain features or functionality of our website.

Security

DermKing Institute takes the security of your personal and health information seriously. We implement appropriate technical and organizational measures to protect information from unauthorized access, alteration, disclosure, or destruction.

However, please note that no online transmission or electronic storage method is entirely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Uses and Disclosures of Protected Health Information (PHI)

At DermKing Institute, we are committed to protecting the privacy of our patients’ Protected Health Information (PHI) in accordance with the Health Insurance Portability and Accountability Act (HIPAA).

We may use and disclose PHI for the following purposes:

Treatment: We may use PHI to provide healthcare services to our patients, including the coordination of care with other healthcare providers.

Payment: We may use and disclose PHI to bill and receive payment for healthcare services. DermKing Institute accepts both self-pay and insurance-based payments.

Healthcare Operations: We may use PHI for internal operations, such as quality assessment and improvement activities, and for business management and general administrative activities. Legal and Regulatory Requirements: We may use and disclose PHI to comply with legal and regulatory requirements.

Disclosures to Third Parties

We may share PHI with third-party providers that assist us in delivering healthcare services, such as billing processors or other healthcare providers. These third parties are contractually required to protect your information and may only use it for purposes related to the services they perform for DermKing Institute.

We may also be required to disclose PHI to comply with lawful requests from public authorities, including health oversight agencies or law enforcement.

Patient Authorization

Except as described in this policy or as required by law, we will not use or disclose PHI without your written authorization. You may revoke an authorization in writing at any time, except to the extent that actions have already been taken in reliance on that authorization.

Payment for Services

Payment for services may be due at the time of treatment unless otherwise arranged. DermKing Institute accepts cash, credit cards, CareCredit, and most major insurance plans.

Your Rights Regarding Protected Health Information

At DermKing, we understand that privacy is a major concern for our clients and we are committed to protecting the privacy of your protected health information. As part of our commitment, we have implemented this privacy policy to outline your rights regarding your protected health information.

Right to Access

You have the right to access your PHI, which includes the right to inspect and receive a copy of your PHI. You may request access by contacting us at frontdesk@dermking.com or (310) 272-4395.

Right to Amend

You have the right to request that we amend your PHI if you believe it is inaccurate or incomplete. You may request an amendment by contacting us at frontdesk@dermking.com or (310) 272-4395.

Right to Restrict

You may request restrictions on certain uses or disclosures of your PHI for treatment, payment, or healthcare operations. While we are not required to agree to every restriction, we will comply when legally required or when we accept the restriction.

Right to Receive Confidential Communications

You have the right to request that we communicate with you in a confidential manner, such as by sending mail to an alternate address or by contacting you by phone at an alternate number. You may request confidential communications by contacting us at frontdesk@dermking.com or (310) 272-4395.

Right to Receive an Accounting of Disclosures

You have the right to receive an accounting of certain disclosures of your PHI made by us in the six years prior to your request. The accounting will not include disclosures for treatment, payment, or healthcare operations, and certain other exceptions. You may request an accounting of disclosures by contacting us at frontdesk@dermking.com or (310) 272-4395.

If you have questions or concerns about your privacy rights or wish to exercise any of your rights related to PHI, please call us at (310) 272-4395 or email us at frontdesk@dermking.com. You can also visit us in our Los Angeles office.

Changes to this Privacy Policy

DermKing Institute reserves the right to modify or update this privacy policy at any time. Any changes will be posted on our website with an updated revision date. Continued use of our website or services after such changes constitutes your acceptance of the revised policy.

Contact Us
If you have any questions or concerns about this privacy policy, please contact us at (310) 272-4395 or email us at frontdesk@dermking.com. We will make every effort to respond to your inquiry in a timely and efficient manner.